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Email Policy.

We do not send unsolicited email, and we do not allow anyone else to promote AgencyIndex by email. Here is who we do email, and how to make it stop.

Last updated 1 November 2026

Our policy

AgencyIndex (marketingagencyindex.com) is a trading name of OmniFound Limited. We do not send unsolicited email, and we do not allow anyone else to promote AgencyIndex by email.

Who we email

  • People who have an account with us: sign-in links, notices about their account or listing, and occasional messages about the directory they have joined.
  • People who manage a listing with us or subscribe on our site: our newsletter, The Dispatch, and the occasional one-question poll sent to its readers. Every issue has a one-click unsubscribe link.
  • Agencies that a buyer has contacted through our site: we pass on that buyer's enquiry.
  • People who have joined our waitlist: one email when AgencyIndex opens in their country.
  • People who have contacted us or applied for an account, in reply.

What we don't do

  • We do not buy or rent email lists.
  • We do not send marketing email to agencies that have not created an account with us or asked to hear from us.
  • We do not use affiliates or other third parties to promote AgencyIndex by email. Anyone who does is not acting for us.

Stopping our emails

Every email we send comes from [email protected], and you can reply to any of them to ask us to stop. The Dispatch also has a one-click unsubscribe link in every issue. If you ask us to stop, we stop.

Reporting a problem

If you have received an email promoting AgencyIndex that breaks this policy, please tell us at [email protected]. Our Privacy Policy explains what personal data we hold and how long we keep it.