841 agencies indexed·Latest entry: 17 July 2026
Home/Services/CRM/in Brighton
CRM in Brighton · 1 agency

CRM agencies in Brighton.

CRM in the marketing-agency sense is the discipline of running lifecycle programmes against first-party customer data: segmentation, journey orchestration, automation, and personalisation across email, SMS, push, and in-app. It is not the same trade as Salesforce or Microsoft Dynamics sales-system implementation, which sits closer to enterprise IT consulting. This page shows every agency on AgencyIndex offering crm in Brighton.

At a glance
  • 1 UK agencies offering crm in Brighton
  • Part of the CRM service set
  • Indexed in Brighton
  • Reviewed 17 May 2026
Showing 1-1 of 1 crm agency in BrightonAll CRM agencies
Mr Digital logo
Mr Digital
Independent·Brighton·11-50 Employees·Verified

Mr Digital, a Brighton-based digital marketing agency in the UK, prides itself on a data-driven approach that assures measurable results. Their unique selling proposition is a guarantee of success or services offered at no cost, backing their confidence in their data-reliant strategies to hit set goals. What distinguishes Mr Digital further is their unique Infinity-5 framework, consistently boosti

Content MarketingCRMDigital StrategyEmail MarketingPPC+6 more services·Fashion & RetailFinanceFood & Beverage+7 more industries
View profile →
Editor's note

AgencyIndex tracks 1 crm agency in Brighton. The list above is filtered to that intersection and ordered with verified and featured listings first.

For the wider editor's view on crm agencies in the UK, see the crm service brief. For context on Brighton's marketing cluster, see the Brighton location brief. The pricing, timeline and red-flag notes below apply to crm as a discipline; they do not change materially in Brighton.

Typical cost
£2,000-40,000+
per month, retainer + platform pass-through

Boutique £2,000-6,000 · Mid-market £6,000-15,000 · Enterprise £15,000-40,000+. Platform licences (Klaviyo, Braze, HubSpot Marketing Hub, Salesforce Marketing Cloud) typically billed direct or passed through at cost. Implementation projects £3,000-15,000 for Klaviyo or smaller HubSpot, £20,000-75,000+ for Braze or Salesforce Marketing Cloud.

Realistic timeline
12-24 weeks
to lifecycle maturity

1-2wk data audit · 3-4wk segmentation and journey mapping · 5-8wk automation build and QA · 9-12wk initial optimisation · 4-6mo measurable revenue impact · 6-12mo mature CRM programme with predictive segments and orchestration.

Red flags
6 to watch
in any pitch
  • · Platform-locked: every brief comes back as a HubSpot or Salesforce answer regardless of fit
  • · No data governance: cannot describe field standards, retention rules, or identity logic
  • · No first-party data strategy: still talks about rented or bought audiences
  • · Casual about UK GDPR and PECR consent capture, suppression, and audit logs
  • · Vanity reporting: leads with opens and clicks, no revenue or retention attribution
  • · No CDP or warehouse perspective: treats the ESP as the system of truth
CRM across the UK

CRM agencies in other cities.

All locations
CRM in London6CRM in Bristol2CRM in Manchester2CRM in Reading2CRM in Birmingham1CRM in Cheshire1CRM in Northampton1
Other disciplines in Brighton

Other services in Brighton.

All Brighton agencies
Digital Strategy in Brighton17SEO in Brighton17Web Design in Brighton14Content Marketing in Brighton13UX Design in Brighton12Branding in Brighton11Web Development in Brighton11Email Marketing in Brighton10PPC in Brighton10Digital PR in Brighton5Creative in Brighton4Social Media Advertising in Brighton4
Frequently asked

What brands ask about crm agencies.

The 5 questions our editors get most often, answered honestly. These apply to crm as a discipline regardless of city.

Curated by humans

UK CRM agency retainers in 2026 split into three tiers. Boutique shops typically run £2,000-6,000 a month for a single platform and a handful of core journeys. Mid-market agencies sit at £6,000-15,000, running multiple lifecycle streams with dedicated strategy and operations. Enterprise programmes on Braze or Salesforce Marketing Cloud land at £15,000-40,000 and above. Platform licences are usually billed directly by the vendor or passed through at cost, separate from the retainer.