841 agencies indexed·Latest entry: 17 July 2026
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CRM in Reading · 2 agencies

CRM agencies in Reading.

CRM in the marketing-agency sense is the discipline of running lifecycle programmes against first-party customer data: segmentation, journey orchestration, automation, and personalisation across email, SMS, push, and in-app. It is not the same trade as Salesforce or Microsoft Dynamics sales-system implementation, which sits closer to enterprise IT consulting. This page shows every agency on AgencyIndex offering crm in Reading.

At a glance
  • 2 UK agencies offering crm in Reading
  • Part of the CRM service set
  • Indexed in Reading
  • Reviewed 17 May 2026
Showing 1-2 of 2 crm agencies in ReadingAll CRM agencies
SK logo
SK
Independent·Reading·11-50 Employees·Verified

SK is a global, full service marketing agency, with specialisms in financial services and technology. We support our clients in building and adapting marketing strategies for success. We deliver advertising, SEO & GEO, design, copy, email marketing, PR, research, strategic consulting, web design, CRM and data strategy, social media marketing and much more to act as an extension of your team. We ar

Lionheart Marketing logo
Lionheart Marketing
Independent·Reading·11-50 Employees·Verified

Lionheart Marketing is a founder led, boutique growth agency based in Redcar, North East England, helping ambitious brands across the UK grow through Shopify, SEO, Paid Media, CRO, and CRM. We work with businesses of all sizes, with clients spanning from London, Manchester, Liverpool, Newcastle, Middlesbrough, and beyond. Our focus is simple: helping brands increase visibility, generate more leads and sales, and maximise the return from their marketing investment. Common challenges we help clients solve include: Poor Google rankings and limited online visibility Low website conversion rates Wasted paid media spend and poor ROAS Underperforming eCommerce websites Customer retention and CRM challenges Shopify development, migrations, and ongoing support Unlike traditional agencies, we take a hands on, strategic approach, working closely with clients to understand their commercial objectives and build growth strategies that deliver measurable results. Whether you're looking to improve your search presence, scale your Shopify store, or generate more revenue from your existing traffic, we're here to help.

Editor's note

AgencyIndex tracks 2 crm agencies in Reading. The list above is filtered to that intersection and ordered with verified and featured listings first.

For the wider editor's view on crm agencies in the UK, see the crm service brief. For context on Reading's marketing cluster, see the Reading location brief. The pricing, timeline and red-flag notes below apply to crm as a discipline; they do not change materially in Reading.

Typical cost
£2,000-40,000+
per month, retainer + platform pass-through

Boutique £2,000-6,000 · Mid-market £6,000-15,000 · Enterprise £15,000-40,000+. Platform licences (Klaviyo, Braze, HubSpot Marketing Hub, Salesforce Marketing Cloud) typically billed direct or passed through at cost. Implementation projects £3,000-15,000 for Klaviyo or smaller HubSpot, £20,000-75,000+ for Braze or Salesforce Marketing Cloud.

Realistic timeline
12-24 weeks
to lifecycle maturity

1-2wk data audit · 3-4wk segmentation and journey mapping · 5-8wk automation build and QA · 9-12wk initial optimisation · 4-6mo measurable revenue impact · 6-12mo mature CRM programme with predictive segments and orchestration.

Red flags
6 to watch
in any pitch
  • · Platform-locked: every brief comes back as a HubSpot or Salesforce answer regardless of fit
  • · No data governance: cannot describe field standards, retention rules, or identity logic
  • · No first-party data strategy: still talks about rented or bought audiences
  • · Casual about UK GDPR and PECR consent capture, suppression, and audit logs
  • · Vanity reporting: leads with opens and clicks, no revenue or retention attribution
  • · No CDP or warehouse perspective: treats the ESP as the system of truth
Frequently asked

What brands ask about crm agencies.

The 5 questions our editors get most often, answered honestly. These apply to crm as a discipline regardless of city.

Curated by humans

UK CRM agency retainers in 2026 split into three tiers. Boutique shops typically run £2,000-6,000 a month for a single platform and a handful of core journeys. Mid-market agencies sit at £6,000-15,000, running multiple lifecycle streams with dedicated strategy and operations. Enterprise programmes on Braze or Salesforce Marketing Cloud land at £15,000-40,000 and above. Platform licences are usually billed directly by the vendor or passed through at cost, separate from the retainer.