842 agencies indexed·Latest entry: 17 July 2026
Service · 16 agencies

CRM agencies.

CRM in the marketing-agency sense is the discipline of running lifecycle programmes against first-party customer data: segmentation, journey orchestration, automation, and personalisation across email, SMS, push, and in-app. It is not the same trade as Salesforce or Microsoft Dynamics sales-system implementation, which sits closer to enterprise IT consulting.

At a glance
  • 16 UK agencies offering crm
  • Across 8 UK locations
  • Reviewed 17 May 2026
Showing 1-16 of 16 crm agenciesView in full archive
Mr Digital logo
Mr Digital
Independent·Brighton·11-50 Employees·Verified

Mr Digital, a Brighton-based digital marketing agency in the UK, prides itself on a data-driven approach that assures measurable results. Their unique selling proposition is a guarantee of success or services offered at no cost, backing their confidence in their data-reliant strategies to hit set goals. What distinguishes Mr Digital further is their unique Infinity-5 framework, consistently boosti

Zinc Digital logo
Zinc Digital
Independent·Northampton·11-50 Employees·Verified

Zinc Digital of Northampton, UK, is a leading full-range digital agency renowned for its distinctive, collaborative method. Their strategic partnership with clients cultivates bespoke designs and plans that amplify each business's unique selling points (USPs), ensuring standout design and potent marketing. Their dedication to providing premium digital solutions is apparent in their extensive servi

SK logo
SK
Independent·Reading·11-50 Employees·Verified

SK is a global, full service marketing agency, with specialisms in financial services and technology. We support our clients in building and adapting marketing strategies for success. We deliver advertising, SEO & GEO, design, copy, email marketing, PR, research, strategic consulting, web design, CRM and data strategy, social media marketing and much more to act as an extension of your team. We ar

J2X logo
J2X
Independent·London·2-10 Employees·Verified

The digital results agency with a complete focus on making your online activity work harder than ever before. If the name rings a bell, that's because we're the sibling of creative agency J2. We were born in a world of big ideas but have evolved an unshakeable focus on digital results. From growing brands to driving sales, every campaign is geared to improve the bottom line. We optimise PPC, Paid

Digiwoods Marketing logo
Digiwoods Marketing
Independent·Cheshire·2-10 Employees·Verified

For over 7 years, Digiwoods has provided expert digital marketing for B2B business across the UK, helping 7-figure businesses grow with impactful marketing and creative solutions.

Grocerama Ltd logo
Grocerama Ltd
Independent·London·2-10 Employees·Verified

ENGAGING EXPERIENTIAL EVENTS - Grocerama is a unique experiential & promotional marketing agency focused exclusively on the UK grocery market. Grocerama has a distinct P.o.D. over other marketing agencies being an all-in-one Brand Owner, Media Platform and Award-winning marketing agency that creates and activates multi-brand, multi-channel grocery category or lifestyle occasion based experiential

Leopard Co logo
Leopard Co
Independent·Birmingham·11-50 Employees·Verified

We are Leopard Co! A new agency with a 20-year history created through two award-winning marketing communications consultancies - Big Cat and spottydog communications - joining forces. Now together, we offer clients a full service marketing agency with specialist skills across the marketing communications mix.

Lionheart Marketing logo
Lionheart Marketing
Independent·Reading·11-50 Employees·Verified

Lionheart Marketing is a founder led, boutique growth agency based in Redcar, North East England, helping ambitious brands across the UK grow through Shopify, SEO, Paid Media, CRO, and CRM. We work with businesses of all sizes, with clients spanning from London, Manchester, Liverpool, Newcastle, Middlesbrough, and beyond. Our focus is simple: helping brands increase visibility, generate more leads and sales, and maximise the return from their marketing investment. Common challenges we help clients solve include: Poor Google rankings and limited online visibility Low website conversion rates Wasted paid media spend and poor ROAS Underperforming eCommerce websites Customer retention and CRM challenges Shopify development, migrations, and ongoing support Unlike traditional agencies, we take a hands on, strategic approach, working closely with clients to understand their commercial objectives and build growth strategies that deliver measurable results. Whether you're looking to improve your search presence, scale your Shopify store, or generate more revenue from your existing traffic, we're here to help.

Modal Digital logo
Modal Digital
Independent·Manchester·11-50 Employees·Verified

Modal® is a forward-thinking, Manchester-based web design and branding agency committed to transforming the way ambitious brands connect with their audiences online. We use industry-leading coding techniques and strategic brand storytelling to help you achieve lasting impact and measurable results.

Sharkfold Ltd logo
Sharkfold Ltd
Independent·London·11-50 Employees·Verified

Marketing Agency in London To help your business grow, Sharkfold digital marketing company makes bold decisions. We provide tailored tactics to reach your target audience and achieve your business goals. Increase brand visibility, leads, and sales with our services. We strive to serve our clients well. We'll learn about your business and goals and utilize our knowledge to help you succeed. SEO, PP

The Creative Composite logo
The Creative Composite
Independent·Manchester·2-10 Employees·Verified

We help aspiring dental professionals across the UK, Ireland, and the US amplify their story, attract quality patients, build systems for predictability, and give them clarity and control on their future growth. From SEO and website development to Meta Ads and PPC, we're a full-stack marketing company with 20+ years of experience in the dental industry.

believe.digital logo
believe.digital
Independent·Bristol·2-10 Employees·Verified

believe.digital is a full-service digital marketing agency offering end-to-end, bespoke solutions designed to grow your business online. From SEO, PPC, social media, and email marketing to custom web development, we deliver smart, effective digital strategies tailored to your goals. Whether you're a growing B2C ecommerce brand or a global B2B organisation, we have the experience and insight to hel

WeDoCRM logo
WeDoCRM
Specialist·London·11-50 Employees

WeDoCRM is a leading CRM agency, delivering a unique approach to CRM through its 'insourced model' for brands and organisations all over the world, including Alibaba Group, Emirates, Volvo, MoneySuperMarket and GoHenry. With a focus on innovation and results-driven strategies, WeDoCRM empowers clients to navigate the complexities of modern CRM to achieve sustainable growth across B2B and D2C. Whet

CRM·AutomotiveEnergyFinance+3 more industries
Flourish logo
Flourish
Independent·Bristol·11-50 Employees

Flourish is a premier CRM agency situated in Bristol, UK. Its defining characteristic is its capacity to design lasting customer journeys for globally recognised brands by utilising insightful strategies, cutting-edge technology, and creativity driven by data. Flourish provides an extensive assortment of services, encompassing customer journey mapping, CRM consulting, and performance marketing. Th

Jellyfish logo
Jellyfish
Network·London·1000+ Employees

Jellyfish is an integrated global digital marketing business founded in 2005 and headquartered at The Shard in London. Since June 2023 it has been part of The Brandtech Group, uniting media, creative and data through technology and generative AI.

OLIVER logo
OLIVER
Network·London·1000+ Employees

OLIVER is a London-headquartered marketing company, part of The Brandtech Group, that designs, builds and runs bespoke in-house agencies and marketing ecosystems embedded inside client organisations.

Editor's note
The UK has roughly 10 agencies in the index that lead with CRM as a marketing discipline, which makes it a specialist segment rather than a crowded one. The work overlaps heavily with email marketing, lifecycle, customer data, and martech implementation, and most credible shops will describe themselves across two or three of those labels. Pure-play CRM agencies tend to run programmes on Klaviyo, Braze, HubSpot Marketing Hub, or Salesforce Marketing Cloud, with a smaller cohort working in Bloomreach or Adobe Campaign. Disambiguation matters here. Agencies that implement Salesforce Sales Cloud or Microsoft Dynamics as a system of record for revenue operations are doing a different job, closer to enterprise IT consulting. The CRM agencies indexed here run the customer relationship itself: onboarding flows, post-purchase journeys, win-back, loyalty, replenishment, and the consented data capture that feeds them. In 2026 the discipline is converging with email, loyalty, and analytics into a single lifecycle stack. Customer data platforms (Segment, mParticle, Treasure Data, Tealium, RudderStack) increasingly sit between the CRM and activation layers, and AI-driven next-best-action is moving from pilot to production. Below: the index, filtered to whoever is doing this properly under UK GDPR and PECR.
Typical cost
£2,000-40,000+
per month, retainer + platform pass-through

Boutique £2,000-6,000 · Mid-market £6,000-15,000 · Enterprise £15,000-40,000+. Platform licences (Klaviyo, Braze, HubSpot Marketing Hub, Salesforce Marketing Cloud) typically billed direct or passed through at cost. Implementation projects £3,000-15,000 for Klaviyo or smaller HubSpot, £20,000-75,000+ for Braze or Salesforce Marketing Cloud.

Realistic timeline
12-24 weeks
to lifecycle maturity

1-2wk data audit · 3-4wk segmentation and journey mapping · 5-8wk automation build and QA · 9-12wk initial optimisation · 4-6mo measurable revenue impact · 6-12mo mature CRM programme with predictive segments and orchestration.

Red flags
6 to watch
in any pitch
  • · Platform-locked: every brief comes back as a HubSpot or Salesforce answer regardless of fit
  • · No data governance: cannot describe field standards, retention rules, or identity logic
  • · No first-party data strategy: still talks about rented or bought audiences
  • · Casual about UK GDPR and PECR consent capture, suppression, and audit logs
  • · Vanity reporting: leads with opens and clicks, no revenue or retention attribution
  • · No CDP or warehouse perspective: treats the ESP as the system of truth
Frequently asked

What brands ask about crm agencies.

5 questions our editors get most often, answered honestly. No agency-marketing speak.

Curated by humans

UK CRM agency retainers in 2026 split into three tiers. Boutique shops typically run £2,000-6,000 a month for a single platform and a handful of core journeys. Mid-market agencies sit at £6,000-15,000, running multiple lifecycle streams with dedicated strategy and operations. Enterprise programmes on Braze or Salesforce Marketing Cloud land at £15,000-40,000 and above. Platform licences are usually billed directly by the vendor or passed through at cost, separate from the retainer.