CRM agencies for Fashion & Retail.
CRM in the marketing-agency sense is the discipline of running lifecycle programmes against first-party customer data: segmentation, journey orchestration, automation, and personalisation across email, SMS, push, and in-app. It is not the same trade as Salesforce or Microsoft Dynamics sales-system implementation, which sits closer to enterprise IT consulting. This page shows every agency on AgencyIndex offering crm for Fashion & Retail.
- 7 UK agencies offering crm for Fashion & Retail
- Part of the CRM service set
- Indexed for Fashion & Retail
- Reviewed 17 May 2026

Mr Digital, a Brighton-based digital marketing agency in the UK, prides itself on a data-driven approach that assures measurable results. Their unique selling proposition is a guarantee of success or services offered at no cost, backing their confidence in their data-reliant strategies to hit set goals. What distinguishes Mr Digital further is their unique Infinity-5 framework, consistently boosti

Zinc Digital of Northampton, UK, is a leading full-range digital agency renowned for its distinctive, collaborative method. Their strategic partnership with clients cultivates bespoke designs and plans that amplify each business's unique selling points (USPs), ensuring standout design and potent marketing. Their dedication to providing premium digital solutions is apparent in their extensive servi

We are Leopard Co! A new agency with a 20-year history created through two award-winning marketing communications consultancies - Big Cat and spottydog communications - joining forces. Now together, we offer clients a full service marketing agency with specialist skills across the marketing communications mix.

Lionheart Marketing is a founder led, boutique growth agency based in Redcar, North East England, helping ambitious brands across the UK grow through Shopify, SEO, Paid Media, CRO, and CRM. We work with businesses of all sizes, with clients spanning from London, Manchester, Liverpool, Newcastle, Middlesbrough, and beyond. Our focus is simple: helping brands increase visibility, generate more leads and sales, and maximise the return from their marketing investment. Common challenges we help clients solve include: Poor Google rankings and limited online visibility Low website conversion rates Wasted paid media spend and poor ROAS Underperforming eCommerce websites Customer retention and CRM challenges Shopify development, migrations, and ongoing support Unlike traditional agencies, we take a hands on, strategic approach, working closely with clients to understand their commercial objectives and build growth strategies that deliver measurable results. Whether you're looking to improve your search presence, scale your Shopify store, or generate more revenue from your existing traffic, we're here to help.

Modal® is a forward-thinking, Manchester-based web design and branding agency committed to transforming the way ambitious brands connect with their audiences online. We use industry-leading coding techniques and strategic brand storytelling to help you achieve lasting impact and measurable results.

believe.digital is a full-service digital marketing agency offering end-to-end, bespoke solutions designed to grow your business online. From SEO, PPC, social media, and email marketing to custom web development, we deliver smart, effective digital strategies tailored to your goals. Whether you're a growing B2C ecommerce brand or a global B2B organisation, we have the experience and insight to hel

Jellyfish is an integrated global digital marketing business founded in 2005 and headquartered at The Shard in London. Since June 2023 it has been part of The Brandtech Group, uniting media, creative and data through technology and generative AI.
AgencyIndex tracks 7 crm agencies for Fashion & Retail. The list above is filtered to that intersection and ordered with verified and featured listings first.
For the wider editor's view on crm agencies in the UK, see the crm service brief. For context on Fashion & Retail as a sector, see the Fashion & Retail industry brief. The pricing, timeline and red-flag notes below apply to crm as a discipline; they do not change materially for Fashion & Retail.
Boutique £2,000-6,000 · Mid-market £6,000-15,000 · Enterprise £15,000-40,000+. Platform licences (Klaviyo, Braze, HubSpot Marketing Hub, Salesforce Marketing Cloud) typically billed direct or passed through at cost. Implementation projects £3,000-15,000 for Klaviyo or smaller HubSpot, £20,000-75,000+ for Braze or Salesforce Marketing Cloud.
1-2wk data audit · 3-4wk segmentation and journey mapping · 5-8wk automation build and QA · 9-12wk initial optimisation · 4-6mo measurable revenue impact · 6-12mo mature CRM programme with predictive segments and orchestration.
- · Platform-locked: every brief comes back as a HubSpot or Salesforce answer regardless of fit
- · No data governance: cannot describe field standards, retention rules, or identity logic
- · No first-party data strategy: still talks about rented or bought audiences
- · Casual about UK GDPR and PECR consent capture, suppression, and audit logs
- · Vanity reporting: leads with opens and clicks, no revenue or retention attribution
- · No CDP or warehouse perspective: treats the ESP as the system of truth
CRM agencies in other sectors.
Other services for Fashion & Retail.
What brands ask about crm agencies.
The 5 questions our editors get most often, answered honestly. These apply to crm as a discipline across every industry.