CRM agencies for E-commerce.
CRM in the marketing-agency sense is the discipline of running lifecycle programmes against first-party customer data: segmentation, journey orchestration, automation, and personalisation across email, SMS, push, and in-app. It is not the same trade as Salesforce or Microsoft Dynamics sales-system implementation, which sits closer to enterprise IT consulting. This page shows every agency on AgencyIndex offering crm for E-commerce.
- 7 UK agencies offering crm for E-commerce
- Part of the CRM service set
- Indexed for E-commerce
- Reviewed 17 May 2026
Zinc Digital of Northampton, UK, is a leading full-range digital agency renowned for its distinctive, collaborative method. Their strategic partnership with clients cultivates bespoke designs and plans that amplify each business's unique selling points (USPs), ensuring standout design and potent marketing. Their dedication to providing premium digital solutions is apparent in their extensive servi
Afloat Digital is an independent UK marketing agency built on 14 years of hands-on paid media experience. We've supported a wide range of businesses across different industries, from larger established companies to family-run retailers and start-ups. Rated 5.0 on Google. We build a custom plan around every business we work with, so you can treat us as your external marketing department while you focus on running the business.
Full stack developers of both websites and software (CRM's etc) with over two decades of design, UI & UX. So beauty and performance are a guarantee.
Humaine is an AI-augmented marketing and strategy firm for B2B and retail brands. We combine human judgement with AI across strategy, brand, content, production, search and technology to build smarter growth systems and deliver measurable commercial outcomes.
Lionheart Marketing is a founder led, boutique growth agency based in Redcar, North East England, helping ambitious brands across the UK grow through Shopify, SEO, Paid Media, CRO, and CRM. We work with businesses of all sizes, with clients spanning from London, Manchester, Liverpool, Newcastle, Middlesbrough, and beyond. Our focus is simple: helping brands increase visibility, generate more leads and sales, and maximise the return from their marketing investment. Common challenges we help clients solve include: Poor Google rankings and limited online visibility Low website conversion rates Wasted paid media spend and poor ROAS Underperforming eCommerce websites Customer retention and CRM challenges Shopify development, migrations, and ongoing support Unlike traditional agencies, we take a hands on, strategic approach, working closely with clients to understand their commercial objectives and build growth strategies that deliver measurable results. Whether you're looking to improve your search presence, scale your Shopify store, or generate more revenue from your existing traffic, we're here to help.
Modal® is a forward-thinking, Manchester-based web design and branding agency committed to transforming the way ambitious brands connect with their audiences online. We use industry-leading coding techniques and strategic brand storytelling to help you achieve lasting impact and measurable results.
believe.digital is a full-service digital marketing agency offering end-to-end, bespoke solutions designed to grow your business online. From SEO, PPC, social media, and email marketing to custom web development, we deliver smart, effective digital strategies tailored to your goals. Whether you're a growing B2C ecommerce brand or a global B2B organisation, we have the experience and insight to hel
AgencyIndex tracks 7 crm agencies for E-commerce. The list above is filtered to that intersection and ordered with verified and featured listings first.
For the wider editor's view on crm agencies in the UK, see the crm service brief. For context on E-commerce as a sector, see the E-commerce industry brief. The pricing, timeline and red-flag notes below apply to crm as a discipline; they do not change materially for E-commerce.
Boutique £2,000-6,000 · Mid-market £6,000-15,000 · Enterprise £15,000-40,000+. Platform licences (Klaviyo, Braze, HubSpot Marketing Hub, Salesforce Marketing Cloud) typically billed direct or passed through at cost. Implementation projects £3,000-15,000 for Klaviyo or smaller HubSpot, £20,000-75,000+ for Braze or Salesforce Marketing Cloud.
1-2wk data audit · 3-4wk segmentation and journey mapping · 5-8wk automation build and QA · 9-12wk initial optimisation · 4-6mo measurable revenue impact · 6-12mo mature CRM programme with predictive segments and orchestration.
- · Platform-locked: every brief comes back as a HubSpot or Salesforce answer regardless of fit
- · No data governance: cannot describe field standards, retention rules, or identity logic
- · No first-party data strategy: still talks about rented or bought audiences
- · Casual about UK GDPR and PECR consent capture, suppression, and audit logs
- · Vanity reporting: leads with opens and clicks, no revenue or retention attribution
- · No CDP or warehouse perspective: treats the ESP as the system of truth
CRM agencies in other sectors.
Other services for E-commerce.
What brands ask about crm agencies.
The 5 questions our editors get most often, answered honestly. These apply to crm as a discipline across every industry.