841 agencies indexed·Latest entry: 17 July 2026
Home/Services/CRM/in Birmingham
CRM in Birmingham · 1 agency

CRM agencies in Birmingham.

CRM in the marketing-agency sense is the discipline of running lifecycle programmes against first-party customer data: segmentation, journey orchestration, automation, and personalisation across email, SMS, push, and in-app. It is not the same trade as Salesforce or Microsoft Dynamics sales-system implementation, which sits closer to enterprise IT consulting. This page shows every agency on AgencyIndex offering crm in Birmingham.

At a glance
  • 1 UK agencies offering crm in Birmingham
  • Part of the CRM service set
  • Indexed in Birmingham
  • Reviewed 17 May 2026
Showing 1-1 of 1 crm agency in BirminghamAll CRM agencies
Leopard Co logo
Leopard Co
Independent·Birmingham·11-50 Employees·Verified

We are Leopard Co! A new agency with a 20-year history created through two award-winning marketing communications consultancies - Big Cat and spottydog communications - joining forces. Now together, we offer clients a full service marketing agency with specialist skills across the marketing communications mix.

BrandingContent MarketingCreativeCRMDigital PR+11 more services·AutomotiveAviationBeauty & Cosmetics+23 more industries
View profile →
Editor's note

AgencyIndex tracks 1 crm agency in Birmingham. The list above is filtered to that intersection and ordered with verified and featured listings first.

For the wider editor's view on crm agencies in the UK, see the crm service brief. For context on Birmingham's marketing cluster, see the Birmingham location brief. The pricing, timeline and red-flag notes below apply to crm as a discipline; they do not change materially in Birmingham.

Typical cost
£2,000-40,000+
per month, retainer + platform pass-through

Boutique £2,000-6,000 · Mid-market £6,000-15,000 · Enterprise £15,000-40,000+. Platform licences (Klaviyo, Braze, HubSpot Marketing Hub, Salesforce Marketing Cloud) typically billed direct or passed through at cost. Implementation projects £3,000-15,000 for Klaviyo or smaller HubSpot, £20,000-75,000+ for Braze or Salesforce Marketing Cloud.

Realistic timeline
12-24 weeks
to lifecycle maturity

1-2wk data audit · 3-4wk segmentation and journey mapping · 5-8wk automation build and QA · 9-12wk initial optimisation · 4-6mo measurable revenue impact · 6-12mo mature CRM programme with predictive segments and orchestration.

Red flags
6 to watch
in any pitch
  • · Platform-locked: every brief comes back as a HubSpot or Salesforce answer regardless of fit
  • · No data governance: cannot describe field standards, retention rules, or identity logic
  • · No first-party data strategy: still talks about rented or bought audiences
  • · Casual about UK GDPR and PECR consent capture, suppression, and audit logs
  • · Vanity reporting: leads with opens and clicks, no revenue or retention attribution
  • · No CDP or warehouse perspective: treats the ESP as the system of truth
CRM across the UK

CRM agencies in other cities.

All locations
CRM in London6CRM in Bristol2CRM in Manchester2CRM in Reading2CRM in Brighton1CRM in Cheshire1CRM in Northampton1
Other disciplines in Birmingham

Other services in Birmingham.

All Birmingham agencies
SEO in Birmingham29Web Development in Birmingham28PPC in Birmingham27Web Design in Birmingham27Digital Strategy in Birmingham26Content Marketing in Birmingham23Branding in Birmingham22UX Design in Birmingham16Creative in Birmingham14Digital PR in Birmingham13Email Marketing in Birmingham13Influencer Marketing in Birmingham5
Frequently asked

What brands ask about crm agencies.

The 5 questions our editors get most often, answered honestly. These apply to crm as a discipline regardless of city.

Curated by humans

UK CRM agency retainers in 2026 split into three tiers. Boutique shops typically run £2,000-6,000 a month for a single platform and a handful of core journeys. Mid-market agencies sit at £6,000-15,000, running multiple lifecycle streams with dedicated strategy and operations. Enterprise programmes on Braze or Salesforce Marketing Cloud land at £15,000-40,000 and above. Platform licences are usually billed directly by the vendor or passed through at cost, separate from the retainer.