CRM agencies in London.
CRM in the marketing-agency sense is the discipline of running lifecycle programmes against first-party customer data: segmentation, journey orchestration, automation, and personalisation across email, SMS, push, and in-app. It is not the same trade as Salesforce or Microsoft Dynamics sales-system implementation, which sits closer to enterprise IT consulting. This page shows every agency on AgencyIndex offering crm in London.
The digital results agency with a complete focus on making your online activity work harder than ever before. If the name rings a bell, that's because we're the sibling of creative agency J2. We were born in a world of big ideas but have evolved an unshakeable focus on digital results. From growing brands to driving sales, every campaign is geared to improve the bottom line. We optimise PPC, Paid
ENGAGING EXPERIENTIAL EVENTS - Grocerama is a unique experiential & promotional marketing agency focused exclusively on the UK grocery market. Grocerama has a distinct P.o.D. over other marketing agencies being an all-in-one Brand Owner, Media Platform and Award-winning marketing agency that creates and activates multi-brand, multi-channel grocery category or lifestyle occasion based experiential
Marketing Agency in London To help your business grow, Sharkfold digital marketing company makes bold decisions. We provide tailored tactics to reach your target audience and achieve your business goals. Increase brand visibility, leads, and sales with our services. We strive to serve our clients well. We'll learn about your business and goals and utilize our knowledge to help you succeed. SEO, PP
WeDoCRM is a leading CRM agency, delivering a unique approach to CRM through its 'insourced model' for brands and organisations all over the world, including Alibaba Group, Emirates, Volvo, MoneySuperMarket and GoHenry. With a focus on innovation and results-driven strategies, WeDoCRM empowers clients to navigate the complexities of modern CRM to achieve sustainable growth across B2B and D2C. Whet
Jellyfish is an integrated global digital marketing business founded in 2005 and headquartered at The Shard in London. Since June 2023 it has been part of The Brandtech Group, uniting media, creative and data through technology and generative AI.
OLIVER is a London-headquartered marketing company, part of The Brandtech Group, that designs, builds and runs bespoke in-house agencies and marketing ecosystems embedded inside client organisations.
AgencyIndex tracks 6 crm agencies in London. The list above is filtered to that intersection and ordered with verified and featured listings first.
For the wider editor's view on crm agencies in the UK, see the crm service brief. For context on London's marketing cluster, see the London location brief. The pricing, timeline and red-flag notes below apply to crm as a discipline; they do not change materially in London.
Boutique £2,000-6,000 · Mid-market £6,000-15,000 · Enterprise £15,000-40,000+. Platform licences (Klaviyo, Braze, HubSpot Marketing Hub, Salesforce Marketing Cloud) typically billed direct or passed through at cost. Implementation projects £3,000-15,000 for Klaviyo or smaller HubSpot, £20,000-75,000+ for Braze or Salesforce Marketing Cloud.
1-2wk data audit · 3-4wk segmentation and journey mapping · 5-8wk automation build and QA · 9-12wk initial optimisation · 4-6mo measurable revenue impact · 6-12mo mature CRM programme with predictive segments and orchestration.
- · Platform-locked: every brief comes back as a HubSpot or Salesforce answer regardless of fit
- · No data governance: cannot describe field standards, retention rules, or identity logic
- · No first-party data strategy: still talks about rented or bought audiences
- · Casual about UK GDPR and PECR consent capture, suppression, and audit logs
- · Vanity reporting: leads with opens and clicks, no revenue or retention attribution
- · No CDP or warehouse perspective: treats the ESP as the system of truth
CRM agencies in other cities.
Other services in London.
What brands ask about crm agencies.
The 5 questions our editors get most often, answered honestly. These apply to crm as a discipline regardless of city.