CRM agencies in Manchester.
CRM in the marketing-agency sense is the discipline of running lifecycle programmes against first-party customer data: segmentation, journey orchestration, automation, and personalisation across email, SMS, push, and in-app. It is not the same trade as Salesforce or Microsoft Dynamics sales-system implementation, which sits closer to enterprise IT consulting. This page shows every agency on AgencyIndex offering crm in Manchester.
- 2 UK agencies offering crm in Manchester
- Part of the CRM service set
- Indexed in Manchester
- Reviewed 17 May 2026
Modal® is a forward-thinking, Manchester-based web design and branding agency committed to transforming the way ambitious brands connect with their audiences online. We use industry-leading coding techniques and strategic brand storytelling to help you achieve lasting impact and measurable results.
We help aspiring dental professionals across the UK, Ireland, and the US amplify their story, attract quality patients, build systems for predictability, and give them clarity and control on their future growth. From SEO and website development to Meta Ads and PPC, we're a full-stack marketing company with 20+ years of experience in the dental industry.
AgencyIndex tracks 2 crm agencies in Manchester. The list above is filtered to that intersection and ordered with verified and featured listings first.
For the wider editor's view on crm agencies in the UK, see the crm service brief. For context on Manchester's marketing cluster, see the Manchester location brief. The pricing, timeline and red-flag notes below apply to crm as a discipline; they do not change materially in Manchester.
Boutique £2,000-6,000 · Mid-market £6,000-15,000 · Enterprise £15,000-40,000+. Platform licences (Klaviyo, Braze, HubSpot Marketing Hub, Salesforce Marketing Cloud) typically billed direct or passed through at cost. Implementation projects £3,000-15,000 for Klaviyo or smaller HubSpot, £20,000-75,000+ for Braze or Salesforce Marketing Cloud.
1-2wk data audit · 3-4wk segmentation and journey mapping · 5-8wk automation build and QA · 9-12wk initial optimisation · 4-6mo measurable revenue impact · 6-12mo mature CRM programme with predictive segments and orchestration.
- · Platform-locked: every brief comes back as a HubSpot or Salesforce answer regardless of fit
- · No data governance: cannot describe field standards, retention rules, or identity logic
- · No first-party data strategy: still talks about rented or bought audiences
- · Casual about UK GDPR and PECR consent capture, suppression, and audit logs
- · Vanity reporting: leads with opens and clicks, no revenue or retention attribution
- · No CDP or warehouse perspective: treats the ESP as the system of truth
CRM agencies in other cities.
Other services in Manchester.
What brands ask about crm agencies.
The 5 questions our editors get most often, answered honestly. These apply to crm as a discipline regardless of city.