CRM agencies for Media & Entertainment.
CRM in the marketing-agency sense is the discipline of running lifecycle programmes against first-party customer data: segmentation, journey orchestration, automation, and personalisation across email, SMS, push, and in-app. It is not the same trade as Salesforce or Microsoft Dynamics sales-system implementation, which sits closer to enterprise IT consulting. This page shows every agency on AgencyIndex offering crm for Media & Entertainment.
- 5 UK agencies offering crm for Media & Entertainment
- Part of the CRM service set
- Indexed for Media & Entertainment
- Reviewed 17 May 2026

Zinc Digital of Northampton, UK, is a leading full-range digital agency renowned for its distinctive, collaborative method. Their strategic partnership with clients cultivates bespoke designs and plans that amplify each business's unique selling points (USPs), ensuring standout design and potent marketing. Their dedication to providing premium digital solutions is apparent in their extensive servi

We are Leopard Co! A new agency with a 20-year history created through two award-winning marketing communications consultancies - Big Cat and spottydog communications - joining forces. Now together, we offer clients a full service marketing agency with specialist skills across the marketing communications mix.

Modal® is a forward-thinking, Manchester-based web design and branding agency committed to transforming the way ambitious brands connect with their audiences online. We use industry-leading coding techniques and strategic brand storytelling to help you achieve lasting impact and measurable results.

WeDoCRM is a leading CRM agency, delivering a unique approach to CRM through its 'insourced model' for brands and organisations all over the world, including Alibaba Group, Emirates, Volvo, MoneySuperMarket and GoHenry. With a focus on innovation and results-driven strategies, WeDoCRM empowers clients to navigate the complexities of modern CRM to achieve sustainable growth across B2B and D2C. Whet

Jellyfish is an integrated global digital marketing business founded in 2005 and headquartered at The Shard in London. Since June 2023 it has been part of The Brandtech Group, uniting media, creative and data through technology and generative AI.
AgencyIndex tracks 5 crm agencies for Media & Entertainment. The list above is filtered to that intersection and ordered with verified and featured listings first.
For the wider editor's view on crm agencies in the UK, see the crm service brief. For context on Media & Entertainment as a sector, see the Media & Entertainment industry brief. The pricing, timeline and red-flag notes below apply to crm as a discipline; they do not change materially for Media & Entertainment.
Boutique £2,000-6,000 · Mid-market £6,000-15,000 · Enterprise £15,000-40,000+. Platform licences (Klaviyo, Braze, HubSpot Marketing Hub, Salesforce Marketing Cloud) typically billed direct or passed through at cost. Implementation projects £3,000-15,000 for Klaviyo or smaller HubSpot, £20,000-75,000+ for Braze or Salesforce Marketing Cloud.
1-2wk data audit · 3-4wk segmentation and journey mapping · 5-8wk automation build and QA · 9-12wk initial optimisation · 4-6mo measurable revenue impact · 6-12mo mature CRM programme with predictive segments and orchestration.
- · Platform-locked: every brief comes back as a HubSpot or Salesforce answer regardless of fit
- · No data governance: cannot describe field standards, retention rules, or identity logic
- · No first-party data strategy: still talks about rented or bought audiences
- · Casual about UK GDPR and PECR consent capture, suppression, and audit logs
- · Vanity reporting: leads with opens and clicks, no revenue or retention attribution
- · No CDP or warehouse perspective: treats the ESP as the system of truth
CRM agencies in other sectors.
Other services for Media & Entertainment.
What brands ask about crm agencies.
The 5 questions our editors get most often, answered honestly. These apply to crm as a discipline across every industry.